Laptop Battery Warranty
We promise that the laptop batteries sold in this store can be used for 1 year under normal conditions
If a fault occurs during this period, you can apply for a replacement, refund or re-purchase service with a discount by the customer service staff. The specific instructions are as follows:
| Warranty object: | All laptop batteries for sale on this site |
| Warranty Time Range: | 12 months from receipt of battery |
| Conditions for applying for warranty: | 1. Must be a battery sold on this site and within the warranty period. 2. There is no warranty service for battery damage caused by external force damage, short circuit, soaking in water, falling, harsh conditions, incorrect and unmatched charging and discharging instruments or behaviors and other factors. |
| Simple Warranty Application Method | Provide the order ID, physical photos of the battery and 2-3 photos that can explain the fault, and send them to us by email. |
| Email Response time: | 2 minutes - 48 hours. |
The Easy Way to Extend Your Laptop Battery
| Avoid excessive discharge: | Power <=20% Charge Immediately |
| Avoid frequent charging: | Power >=70% Charging is not recommended. |
| Keep Your Computer Cool | Use the computer in a ventilated environment, Clean computer dust frequently |
| Use energy-saving software or solutions | |
| Use original AC adapter |
Contact Us By Email
Contact us by email to answer your questions in detail one-on-one
Email Response time: 2 minutes - 48 hours
Email subject sample: Other problems
Email content sample: Hi, ************?
Contact Us By Live Chat
Contacting us by Live Chat Can answer questions efficiently and in a timely manner.
Live Chat Support hours
Monday to Friday: 9AM - 5PM
Weekends & Holidays: Closed
Live chat
Email (Support/Returns)
( Working Day: Mon- Fri 9:00 - 18:00 )
