It is very easy for you to check the status of your order and locate the package during transit via YODEL , as an email with the delivery time, the Tracking Number, the Tracking Url and 2 pictures of your package will be sent to your email address after your item was shipped out.
For network speed reason, we can't make sure every customer will receive this email in time, so, if you didn't receive this email in 3 days, you can get it by yourself here
if you didn't receive the tracking number, please enter your order id and Email here
Contact Us By Email
Contact us by email to answer your questions in detail one-on-one
Email Response time: 2 minutes - 48 hours
Email subject sample: Other problems
Email content sample: Hi, ************?
Contact Us By Live Chat
Contacting us by Live Chat Can answer questions efficiently and in a timely manner.
Live Chat Support hours
Monday to Friday: 9AM - 5PM
Weekends & Holidays: Closed
Live chat
Email (Support/Returns)
( Working Day: Mon- Fri 9:00 - 18:00 )
