Our store supports 30-day quality returns or refunds.
1. How to ask returns and get a refund?
- Just contact us to ask for a return number ( RMA ) if you dont like this item recieved.
- Our service will offer you a return number (RMA) and the return shipping address in the in the reply email.
- Attach the return code to the surface of the package, return to the return address, and provide two photos of the package and a tracking number to us.
- We will refund you in 2 mins-24 hours after received your email.
2. How to ask replace a new item?
- Just offer us some pictures or videos that can prove this item have Quality issues in the email.
- Our service will offer you a return number (RMA) and the return shipping address in the in the reply email.
- Attach the return code to the surface of the package, return to the return address, and provide two photos of the package and a tracking number to us.
- A new resend order id will offer to you and you can get the tracking number on the tracking package with the new order id.
3. Note: Refunds and returns due to address errors and non-quality issues will be the responsibility of the buyer.
Package Tracking
It is very easy for you to check the status of order : An email with the delivery time, the Tracking Number, the Tracking Url and 2 pictures of your package will be sent to your email address after your item was shipped out.
http://www.dhl.com/en.html
if you didn't receive the tracking number, please enter your order id and Email here
Contact Us By Email

Contact us by email to answer your questions in detail one-on-one
Email Response time: 2 minutes - 48 hours
Email subject sample: Other problems
Email content sample: Hi, ************?
Contact Us By Live Chat
Contacting us by Live Chat Can answer questions efficiently and in a timely manner.
Live Chat Support hours
Monday to Friday: 9AM - 5PM
Weekends & Holidays: Closed
Live chat
Email (Support/Returns)
( Working Day: Mon- Fri 9:00 - 18:00 )